Frequently Asked Questions
Find answers to common questions about GLP1Assist and learn how our platform can help you succeed with your GLP-1 therapy.
⭐ Features & UsageWhat can I track with GLP-1 Assist?
What can I track with GLP-1 Assist?
You can track injections (medication, dose, date/time, and injection site), symptoms and side effects, weight and measurements, appetite/cravings, meals and hydration, stool, supplements, and progress photos. You can also add notes—because context (stress, travel, schedule changes) often explains the "why" behind the numbers.
⭐ Features & UsageHow does the AI insight feature work?
How does the AI insight feature work?
If you enable AI insights, GLP-1 Assist looks for patterns in the data you log—like how dose changes relate to appetite, how certain foods correlate with nausea, or when side effects peak after an injection. It offers practical summaries and hypotheses, not diagnoses. You stay in control of your data, and you can turn AI insights off anytime.
⭐ Features & UsageCan I share my data with my doctor?
Can I share my data with my doctor?
Yes. You can export your logs and generate clinician-friendly reports (for example, a summary of doses, weight trends, and side effects over a date range). Bring the report to appointments or send it securely using your normal patient portal workflow. The goal is simple: fewer guesses, better conversations.
⭐ Features & UsageDoes GLP-1 Assist work on mobile devices?
Does GLP-1 Assist work on mobile devices?
Yes. GLP-1 Assist is mobile-friendly and works on phones, tablets, and desktop browsers. You can log quickly on the go and review trends on a larger screen when you want a deeper look.
⭐ Features & UsageCan I import data from other health apps?
Can I import data from other health apps?
Not automatically in all cases yet. Today, you can add data manually and export your GLP-1 Assist data anytime. If you're migrating from another app, the easiest path is usually exporting a CSV from that app and pasting key information into GLP-1 Assist. We're building more direct integrations over time.
🚀 Getting StartedWhat is GLP-1 Assist, and how does it work?
What is GLP-1 Assist, and how does it work?
GLP-1 Assist is a tracking app built for people using GLP-1 (and similar) medications. You log your injections and the things that matter day to day—weight, appetite, side effects, meals, activity, and notes—so you can see what's actually changing over time. When you need it, you can generate clear, shareable summaries to bring to your clinician.
🚀 Getting StartedDo I need a prescription to use GLP-1 Assist?
Do I need a prescription to use GLP-1 Assist?
No. You can use GLP-1 Assist whether you're already prescribed a GLP-1 medication or you're preparing to start. The app doesn't provide medical advice or prescriptions—it helps you keep accurate records so you and your healthcare team can make better decisions.
🚀 Getting StartedWhich GLP-1 medications does GLP-1 Assist support?
Which GLP-1 medications does GLP-1 Assist support?
GLP-1 Assist works with any GLP-1 (or similar) regimen because you track the medication name, dose, timing, and injection site yourself. That includes common options like semaglutide and tirzepatide, plus others your clinician may prescribe. If your medication isn't listed, you can still track it by name.
🚀 Getting StartedHow long does it take to see results with GLP-1 Assist?
How long does it take to see results with GLP-1 Assist?
You'll get value right away because your information is finally in one place. Real trend-spotting usually takes a few weeks of consistent logging—long enough to see patterns in appetite, side effects, weight, and habits. GLP-1 Assist can help you stay consistent, but it can't guarantee outcomes; your results depend on your plan and your body.
🏥 Medical & SafetyCan GLP-1 Assist replace my doctor visits?
Can GLP-1 Assist replace my doctor visits?
No. GLP-1 Assist is a tool for tracking and organization—it does not replace medical care. If anything, it's meant to make your visits more productive by giving you and your clinician a clear record of doses, symptoms, and progress.
🏥 Medical & SafetyWhat should I do if I experience serious side effects?
What should I do if I experience serious side effects?
Seek medical care right away. Contact your prescriber, urgent care, or emergency services depending on severity. GLP-1 Assist can help you document what happened (timing, dose, symptoms), but it should never delay you from getting real medical attention.
💳 Pricing & PlansHow much does GLP-1 Assist cost?
How much does GLP-1 Assist cost?
Glp1Assist is $15/month for the Essentials plan (or $150/year if you pay annually).
💳 Pricing & PlansWhat’s included in the Essentials plan?
What’s included in the Essentials plan?
Essentials gives you the full core experience: injection tracking (medication, dose, date/time, injection site), reminders, weight tracking, and symptom/side-effect logging, plus clean views so you can actually see trends over time and stay consistent without overthinking it.
💳 Pricing & PlansCan I cancel anytime?
Can I cancel anytime?
Yes. Cancel whenever you want. You’ll keep access through the end of your current billing period, and you can restart later if you choose
🔐 Privacy & SecurityHow is my health data protected?
How is my health data protected?
We use industry-standard security practices, including encryption in transit and at rest. Access is restricted, and we're intentional about collecting only what we need to run the product. Your data is yours—sharing happens only when you choose to export or share it.
🔐 Privacy & SecurityDo you sell my data to third parties?
Do you sell my data to third parties?
No. We don't sell, rent, or trade your personal health data. If we ever use aggregated, anonymized data to improve the product, it will not include information that identifies you.
🔐 Privacy & SecurityWhere is my data stored?
Where is my data stored?
Your data is stored on secure servers in the United States. We rely on reputable cloud infrastructure with regular security maintenance. If we change our hosting region in the future, we'll communicate it clearly.
🔐 Privacy & SecurityCan I control who sees my data?
Can I control who sees my data?
Yes. By default, only you can see your data. You choose what to share by exporting reports or data files, and you can stop sharing at any time by simply not exporting again. GLP-1 Assist does not automatically send your information to anyone.
🔧 Technical SupportWhat if I forget my password?
What if I forget my password?
Use the "Forgot password" link on the sign-in screen to request a reset email. If you don't see it within a few minutes, check spam/junk folders. Still stuck? Contact support and we'll help you regain access.
🔧 Technical SupportHow do I delete my account?
How do I delete my account?
You can delete your account from Account Settings. Deleting your account permanently removes your data from the app (subject to any legal or security retention requirements). If you're on a paid plan, cancel first to avoid future charges.
🔧 Technical SupportCan I export my data?
Can I export my data?
Yes. You can export your data at any time (CSV and report formats, depending on your plan). We built this intentionally: you own your information and you should be able to take it with you.
🔧 Technical SupportWhat browsers does GLP-1 Assist support?
What browsers does GLP-1 Assist support?
GLP-1 Assist works on modern versions of Chrome, Safari, Firefox, and Edge. If something looks off, the fix is usually updating your browser or disabling an aggressive content-blocker for the site.
Still Have Questions?
Our support team includes healthcare professionals who understand GLP-1 therapy and can provide knowledgeable assistance.
Please do not include medical or health information in any forms or messages on this site. For clinical matters, use the secure app.